This is a translation for your convenience. The legally binding version is the German original.

Withdrawal policy

for consumers · Last updated: 31 October 2026

Businesses have no right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Kingugen Investments B.V., Am Kranzlberg 19, 82335 Berg, Germany, email: info@boothbahn.com) of your decision to withdraw from this contract by a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

You can also declare your withdrawal using the "Withdraw from contract" function in the BoothBahn app or on our website at boothbahn.com/withdraw. We will then confirm receipt of your withdrawal by email without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

Your right of withdrawal expires early if we have begun performing the contract after you have expressly agreed that we begin performance before the end of the withdrawal period, you have confirmed your knowledge that by giving this consent you lose your right of withdrawal once performance begins, and we have provided you with a confirmation of the contract on a durable medium (e.g. by email) (Section 356(5) BGB).

Because a BoothBahn is made for a specific trade show, the app asks you before the purchase whether we should start right away. If you do not agree, we only start after the withdrawal period has ended.

Model withdrawal form